SanaSauna.com Terms & Conditions

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Europoolshop indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Europoolshop. Europoolshop reserves the right to make changes to this site and these terms and conditions at any time.

Europoolshop Privacy Policy

When you place an order with Europoolshop, we ask for your name, your billing address, the address for shipment of the order, your credit card number and expiration date and your email address. We consider this information private. The information is kept secure to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.

If you wish to purchase on our website, it is necessary to provide us personal information so we may progress your order. Personal data that you enter (for instance, address and credit card information) is transmitted to our website in a secure manner using a Security Certificate provided by Globecharge. Globcharge use Secure Socket Layer (SSL)* to ensure that all your personal information is kept confidential. Most browsers will inform you when you enter a secured server with either a pop-up window or an icon somewhere on the browser. (Refer to your browser's help files for more information on secured servers.)
Also, Europoolshop uses a bank certified credit card verification system to verify all credit card purchases. Europoolshop does not store whole credit card numbers to further secure your transaction. Be assured, our ordering process is secure and your information will be kept private.

Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Because of the dynamic nature of our website and the internet, cookies are used to enable visitors to place orders on our website. A cookie is a small file stored on your computer that identifies you to our website. No personal information, credit card data or marketing data is stored in the cookie.

We collect the personal data that you volunteer when using our services. We use this data for marketing and customer service administration. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and accidental loss.

All of our employees and data processors who have access to and are associated with the processing of personal data are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

If you have any further privacy concerns regarding the use of our website, please contact us at contact@europoolshop.com.

*Secure Socket Layer (SSL) means your personal information, including credit card number, is encrypted and is readable only by our order-processing department. Browsers that allow for SSL technology: We recommend using Netscape version 3.02 or later, or Microsoft Internet Explorer version 3.02 or later. For AOL software users, version 4.0 or later is recommended.

Disclaimer and Limitation of Liability as to Products Sold

All Europoolshop products are guaranteed against damage during two years of the date of the invoice. Europoolshop only buys products from vendors that offer two-year warranty (except if stated otherwise in the product description).
This warranty is sent when you purchase any product of Europoolshop. Europoolshop is not the manufacturer of the products offered on the Web page. You agree that the sole and exclusive liability to Europoolshop arising from any product sold on the Europoolshop Web Sites shall be the price of the product ordered. In no event shall Europoolshop, its Directors, Officers, Employees and Representatives be liable for special, indirect, consequential or punitive damages related to products sold.

Disclaimer and Limitation of Liability as to the Europoolshop Web sites

Europoolshop Web pages and the information provided therein are displayed as such. You agree that EuroPoolShop SL, its Directors, Employees or Representatives shall not be liable for any damage resulting from the operation, content or use of the Europoolshop website.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Europoolshop shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Europoolshop shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Europoolshop shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Europoolshop reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.

Payment Methods

We accept Visa and MasterCard. There is no surcharge for using your credit card to make purchases with Europoolshop. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.
We also accept payments in cash, bank transfers, checks and payment on delivery.

Shipping Policy

You will be charged € 80.00 for any shipment that is refused. Europoolshop does not ship Saturday, or Sunday . Due to shipper restrictions we cannot deliver to P.O. Boxes. All Shipments are subject to stock availability.

Europoolshop will try to ship orders within 5-10 days of the order being placed. Europoolshop is not responsible for any delay due to the post speed, our shipping company or custom clearance.

Shipments will be responsible for all Duties, taxes and Broker's Fees for their corresponding country.

Damaged, Defective, or Missing Items

First send an e-mail to our e-commerce department at: contact@europoolshop.com or call us.
We will then go though your order and make sure that what you ordered is what we shipped to you. If there is something missing (or damaged) from your order, the item will be shipped to you free of charge. At any time we may require that damaged items be returned to Europoolshop prior to shipment of the replacement item.

Jurisdiction and Venue

You agree that any legal action brought against Europoolshop shall be governed by the laws of Spain without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Europoolshop sites shall be Spain.